Retail Deduction Audit Agent

An AI agent that audits retail transportation charges and deductions for a US-based supplier to major retail chains — and drafts the dispute case.

Problem

Large retailers deduct charges for routing and compliance infractions; verifying each claim means cross-referencing bills of lading, claim records, and dense routing-guide rules — work that rarely gets done, so invalid deductions go unchallenged.

Solution

An agent pipeline that ingests bills of lading and claim records, extracts the applicable routing and transportation rules from the retailer’s guides, cross-references every claim against the documented facts, and assembles dispute-ready packages for the claims worth challenging.

Impact

Deduction review went from “when someone finds time” to systematic: every claim checked against the rules, and disputes arrive documented.